Privacy Policy

1.Who are we?

Reboot IT Electronics Pvt Ltd, is a registered company having its office located at, 13,Ganesh Chandra Avenue, Kolkata, West Bengal, 700013,India ("we", "our" or "us") are always committed in protecting the rights and privacy of our reputed users("you" or your") by providing dedicated data management and always take care of your personal data bestowed upon us seriously at Rebootit.in Website and App (the "Platform").

2.What is this privacy notice for?

We may handle your personal data in connection with your use of the Platform. This privacy notice (together with our Terms and Conditions) set out, for the Platform, our collection and sharing practices,the uses to which personal data is put, the ways in which we protect it in accordance with the data protection laws and your privacy rights. Please read it carefully.

This Statement applies to Personal Data processed by Rebootit.in when you:

The handling of your personal data is in accordance with your use of this platform.

The Privacy Notice along with the Terms and Conditions have been laid out according for the platform , our collection of data and sharing practices, the application of your personal data provided to us and protection of your personal data is strictly adhered to and provided under the data protection laws and privacy rights.

Please read it carefully.

This statement is applicable to the Personal Data processed by Rebootit.in when you

–Visit this website (www.rebootit.in) and/or any other REBOOTIT.IN website(s) which reference or link to this Statement (collectively, "Website").

– Use, download, access, as applicable, any of our various internet-based offerings, including mobile platforms, software, or applications (collectively, "Services").

– Visit REBOOTIT.IN’s branded social media sites.

– Receive communications from us, including emails, phone calls, or other electronic messages; or Data we collect.

Some Information of Yours is directly collected by Us(for example, via forms you complete or products or Services you access, download, or otherwise obtain). Such information is generally limited to:

– Name, Contact details, Email ID, IMEI, Device Details

– Your communications with REBOOTIT.IN personnel.

– Content you post on our social media sites.

– Information you provide on the Website, such as online questionnaires, or feedback forms.

– Information you provide when you subscribe to sms services.

– Information you provide when you create your account, log-in credentials and information about your use of and preferences for the Services.

– Other information is received indirectly from you via use of the Services (for example, from observing your actions on the Website or to provision you with account access).

3.What is this privacy notice for?

Information generally collected passively through various technologies employed as well as the those collected automatically through web logs which are generated by users access of our Services

provided or by visiting our Website doesn't generally identify or specify you or any other respected individuals. Examples of these may include IP addresses, Device details,browser types, domain names,and other anonymous statistical data regarding aggregate usage.Lastly, Personal Data are also collected by us via other sources such as public records, publicly available sources or internet sites, vendors, data suppliers and service providers,commercially available marketing lists or registries, telephone directories, social network (such as LinkedIn), news outlets and related media.The personal data which is collected by us from this resources have information that is limited to business contact information,such as names, contact information, job titles, IP addresses, and LinkedIn and other social media profiles.

4.Use of Personal Data

Here At REBOOTIT.IN protecting your privacy is your utmost priority. We Process your personal data only under these circumstances:

1.When we are having contractual obligations i.e when it is necessary for us to fulfill our commitments or exercise our contractual rights.

2.To support and enhance our business operations, while ensuring compliance with your rights.

3.To adhere to applicable laws and regulations.

4.In cases where consent is required under the law, we will use your information responsibly.

You retain the right to withdraw your consent at any time by contacting us via the details provided below.

Our Users Trust always Drives Us forward.Visit our website REBOOTIT.IN to learn more about our privacy practices.

5.Such legal reasons are identified for the following common instances:

Administering our Website and Providing Services:We at REBOOTIT.IN process your personal data as per our contractual obligations wherever applicable.

In particular When REBOOTIT.IN has not entered into any contract with you, the processing of your data available with us is based on our justifiable and legitimate interest of promoting and managing our business,as well as operation and administration of our website, this includes providing services and improving customer experience, and along providing feedback to a requested content(for example,a quotation based upon your requirement on our website).

User Registration: We at REBOOTIT.IN have an obligation towards our customers to provide services which enhances the customer experience by providing quality services, by registering with us at REBOOTIT.IN,we accordingly process your personal data provided at the time of registration to administer your account ,provide technical support to resolve issues as well as providing client support and training,verification of your identity , sending important account and services information relevant to you.

Support Requests:We at REBOOTIT.IN contact you if a request has been generated from your end through website End or Queries regarding our products and services , we process your personal data accordingly to provide customer satisfaction through our services delivered within our legitimate interest by communicating with you or fulfilling your interests, or as is required by contractual obligations.

6.Compliance; Security and Functionality of Website and Services:

At REBOOTIT.IN we process your personal data as per our legitimate interests as and when required as per the compliance.

The processed information is used in accordance to provide and secure a functional relationship between us and the user. In particular where we have not entered in to any type of contracts with

you , your process data is used in accordance for enhancing and promoting the security and integrity of our Website, Services, Systems and applications as well protection of ours as well as others rights,we hereby reserve the right to monitor, investigate and report any attempts to breach the security of the Website or Services, verify accounts and activity,and enforce our terms and policies.

7.Improving Website and Services; Developing Offerings:

At REBOOTIT.IN we handle your personal data in the most appropriate way possible.We always prioritize relationships with our users through transparent and responsible data practices.

We attend to the current trendz, usage patterns and interactions with our website, in order to enhance customer experience through are services provided.

The processed data helps us to upgrade our existing services as per the demands and introduce new features along with personalized, tailored content which provides a satisfying experience throughout.

The processed Data also allows us to interact with the needs of the Customers , so as to make our services Enticing and Trustworthy and to meet our Business needs.

In some cases, we may directly seek your input—such as via feedback surveys—to shape and develop our offerings. You can learn more about our Privacy Practices here at REBOOTIT.IN.

8.Marketing Communications; Advertisement:

Growth of our Website and Services alongwith the overall development of the business to provide Satisfactory and Reliable Support to customers is the base of our Business growth through advertising our offerings(whether via direct marketing or providing personalized content advertisements),This is achieved by processing the personal information collected through the data achieved by by sending certain marketing information and other communications solely as necessary to reflect such legitimate interests, or, if applicable, to the extent you have provided your prior consent.

9.Payments:

When you provide financial information to REBOOTIT.IN, We process your Personal Data to verify and facilitate payments. This ensures transactions are securely completed and supports the fulfillment of our contractual obligations.We may process your Personal Data to comply with applicable laws and regulations. This includes responding to requests from courts, law enforcement, regulatory agencies, and government authorities. Additionally, it may involve enforcing our terms of service or protecting the rights, privacy, safety, or property of REBOOTIT.IN or others.

To enhance your experience and analyze how you interact with our Platform, we use various tools and techniques to collect data. This includes:

Your IP address and device details.

Browser information, device ID, and connection details.

Location data and browsing patterns.

Information gathered through cookies, web beacons, and behavioral targeting/re-targeting technologies.

Much of this data is collected automatically to improve functionality and customize your user experience. For further details, please refer to our Cookies Policy.

9.Disclosure of your Information

REBOOTIT.IN may share Personal Data as follows:

At REBOOTIT.IN privacy of our customers data is of utmost priority. Here’s how and when your Personal Data may be shared:

1.Contracted Service Providers To manage our business operations and to provide instantaneous services to our customers when required ,we may share your Personal Data with our trusted and genuine Service Providers .These include entities that offer:

  • Hosting and system administration.
  • Payment processing.
  • Analytics and marketing.
  • Data enrichment or client support.

As per the task designated to our Service Providers, relevant information pertaining to the task is shared with them for REBOOTIT.IN which helps us to maintain a circle of Privacy in our system.

2.Sharing with Employers

If you happen to be a authorised user in our platform REBOOTIT.IN or have registered on our website to avail the services , we may share limited Personal Data with your employer :

  • To ensure and facilitate access to our services.
  • To verify accounts and monitor activity
  • Actions that might be suspicious in nature
  • Enforcement of Terms and Policies

3.Mergers,Acquisitions and Corporate Changes

Whenever an event occurs which may be an Acquisition,Merger, Consolidation or such is the nature of the activities, then your data may be transferred to new Entities which falls in the jurisdiction of their privacy policy. We will take every required step to keep you informed during this process and remain compliant with applicable laws.

10.Data Analytics

For the purpose of Business Advancement which happens to be a Legitimate Interest as well as shaping our services sector for the enhancement of customer experience , occasionally we may share non-personal, anonymized and statistical data with third parties.This provides us a detailed analysis and points of improvements which we REBOOTIT.IN may also use anonymous, aggregated utilization data for typical business operations (for example, Governance reporting).

11.Public Forums

At REBOOTIT.IN our priority is first and foremost the safety and privacy of our deemed Users , as their contributions is valuable to us.Here's what you need to know when posting on our platform or sharing information:

1.Public Forums and Social Media Posting

Whenever you are posting your Personal Data at REBOOTIT.IN or any other such Social Media Platforms, the informations becomes visible and accessible to Others.To Protect yourself, follow the following recommendations:

  • Limited Sharing or Avoiding of Sharing of Personal, Confidential or Sensitive Information.
  • Acquire permissions of persons whose data you are sharing or completely avoid such circumstances.

The Processed Data collected through the information shared helps us and standardise and revolutionize the quality of the Services provided form our End.

2.Sharing Information with Friends or Acquaintances

Please Kindly consider and note that once an information shared at a public platform such as REBOOTIT.IN or any other such platforms. We cannot Control the manner is which your friends or acquaintances use such data.It may be collected and used by others.For assistance with removing your personal data from our blog or community forum, contact us at info@rebootit.in.

While we strive to honor all removal requests, there may be instances where deletion is not possible. If this occurs, we will inform you and provide a clear explanation.

3.Inviting Friends to Join REBOOTIT.IN

The initiative taken by a user to guide his friend to join our community here at REBOOTIT.IN gives an impetus to our business growth and for this we offer various features from our end.A one time invitation is send to the email id provided by you of your Friend , this serves as the sole purpose of the information provided from your end.If you friend wishes to remove his/her information removed from our dedicated database can definitely contact us at info@rebootit.in.

12.Using your Data in accordance with Data Protection Law

Data Protection Law requires certain parameters to be met regarding the privacy of the our customers before we are allowed to your personal data, in the manner elaborately described in this privacy notice.To use the personal data collected , the following conditions will be one the criterias and there will be also a dependency on the nature of the activity being carried out:

13. Consent

Promotional offers are provided by us at REBOOTIT.IN throughout the workspan during a year associated with our Services and Products, which you have allowed us by giving us your consent for us to do so(to the extent that we are required to collect consent under Data Protection Laws). The Methods used are consumer friendly and hasslefree like contacting you by email or mail, phone and electronic notifications(where you have provided consent to use these ways of communication) and this helps at ease to provide you with the information relating our dedicated Products and Services.By contacting us you an change your marketing preferences which is set out in the section 14 below.

14. Legitimate Interests

At REBOOTIT.IN , one of our fundamentals is the privacy of the users which is foremost in how our operation works. To make our platform easily accessible to all and to standardise our efforts in the service sector , we happen to rely on the collection of the personal data. Data protection laws are always adhered to during this process which helps us maintain the utmost level of Fairness.

  • Balancing Interests: After assessing our legitimate need for our scope of business, then only do we access your personal data - which includes vital activities like preventing fradulent activites and easy access to our platform —against your rights and interests as an individual. Our main priority is that at no cost your personal data is sold to any third party marketing companies beyond your consent.
  • Fair and Reasonable Practices:Throughout this process, we act responsibly, always giving full consideration to your rights and privacy interests.

Our Commitment is our priority which we provide by fulfilling our service requirements to our esteemed users, and for that we may rely on processing some of your personal data. This provides as an essential part in providing you access to our aforesaid platform and enabling its features.To provide a Hasslefree and Satisfying customer experience these data is what we rely on actively

15.Compliance with a Legal Obligation

The Compliance to our legal Obligations is mandatory in our field of Service and hence we are permitted to process your Personal Data.Whenever a Legal Claim arises we are permitted to process your personal data in order to safeguard our rights in terms of our legal claim be it establishing , pursuing or defending it.

16.Substantial Public Interest

On the basis of the Data Collected , We are permitted to access your personal data where it is necessary for reasons of substantial public interest.

17.Protection Laws

If we are planning to use your Personal Data in a manner which is not mentioned in our Privacy Notice. We will be definitely informing you about the nature of such purpose without any hesitation , as our commitment to protecting the personal data of our Customers is of utmost importance and non negotiable, before using your personal data in the manner described above.

18.Retention Period

Based on our Business needs and legal requirements which vary from time to time, our retention periods are defined for the personal data collected.We retain the data as long as the purpose of the data collected is served , which is the processed data for any permissible , related purpose.

19. We usually keep your information for as long as required to:

At REBOOTIT.IN the privacy of our customers is most important to us. Therefore for specific reasons we retain your information:

  • To resolve any complaints or questions effectively;
  • During the process of interactions , ensuring treatment is Fair and Transparent throughout.
  • To provide an understanding and demonstration regarding various legal and regulatory requirements.
  • Maintenance of records to adhere to applicable regulations forthwith.

As per our Legal,regulatory and technical requirements your information will be stored for as long as necessary, as these records are required for settling historic insurance claims.

Research or Statistical Analysis is an integral part of Business as it serves as our Legitimate Interests, therefore we ensure strict protection of the privacy of our users and the usage of the processed data is solely towards this purpose.

If any such cases arise where your current or potential employer has instructed us to process your personalized data on their behalf, we will adhere strictly to their retention guidelines.

20.Location of Processing

REBOOTIT.IN solely operates all its functionalities here in India.The data that is being processed and all the services that is being provided to our users is solely within india.Some of our Services are dispensed by third party companies which we employ on our behalf which process personal data in countries outside our jurisdiction.These locations may lack an adequacy decision by the European Commission or your local authority, potentially offering a lower level of data protection.

At REBOOTIT.IN , the privacy of our users is always our first priority and therefore we always look to safeguard and protect the processed data collected from your end wherever it is processed.This is achieved by adhering to applicable data protection laws, including:

  • Entering into robust back-to-back agreements with relevant parties.
  • Incorporating Standard Contractual Clauses (SCCs) as approved by the European Commission (Art. 46 GDPR), where required.

Your processed data is of always supreme importance to us and our commitment is to handle it securely,for whichever purpose it is being employed for be it Legal Compliance or Litigation issues.

21.Minors

At REBOOTIT.IN, our services in particular has been dedicated to our business clients and not intended for individuals below the age of 18.In our Platform only those individuals are permitted to perform transactions who are legally capable of entering into binding contracts under the Indian Contract Act, 1872.Such persons are strictly prohibited from performing any transactions are those classified as "incompetent to contract" under the Act, such as un-discharged insolvents.

If a Person is found to be a minor i.e. under the age of 18 years, then it is advisable to access the platform and use it only under the supervision and consent of a parent or legal guardian.It is not known directly by us that the data being processed or collected of that of an individual in under the age of 18 or not.

If you are a parent or guardian and believe that your child has shared their Personal Data without your consent, please contact us (refer to Section 14 below). We will take immediate action to remove such data from our systems and ensure compliance with applicable privacy regulations.

22.Security of personal information

At REBOOTIT.IN, we prioritize the protection of your personal information. Here's how we ensure your data remains safe with us:

Secure Storage and Access: All information you share with us is stored on secure servers, either ours or those of our subcontractors,and accessed only in compliance with our strict security policies and standards. Access to your account is protected with OTP-based authentication. Please keep this OTP confidential and never share it with anyone, including our team members.

Controlled Access to Personal Data: We limit access to your personal data strictly to employees, affiliates, and authorized third-party service providers who need it to deliver our products and services.

Comprehensive Security Measures: To comply with applicable data protection laws, we have implemented robust physical, electronic, procedural, administrative, and technical safeguards. These measures protect your data from unauthorized access, whether it is stored within our facilities or being transmitted over the internet. Despite our efforts,it is important to note that no security system can guarantee absolute protection against potential breaches or interceptions.

Commitment to International Standards: We are dedicated to achieving the highest standards in data security and privacy. REBOOTIT.IN is GDPR-compliant and ISO 27001:2013 certified. We have implemented stringent measures,including data protection for information at rest and in motion, role-based access controls, and partnerships with vendors who maintain equivalent security standards.

23.How we may Contact You

At REBOOTIT.IN it is an obligated duty from our end to inform our customers and update them with the recent information.

  • Service Communications:Communicating with our customers is an essential business operation, as we provide details and updates about the transactions you have initiated with us.
  • Marketing Updates & Newsletters:With the Consent provided from your end, we provide you with customized offers,latest updates and exclusive deals from REBOOTIT.IN via email or SMS - based on the preferences set by you.

If you are willing to unsubscribe from us , it can be achieved by clicking on the “Unsubscribe” link at the bottom of our emails or by reaching out to us at info@rebootit.in.

24.Customer Feedback

If required by us at REBOOTIT.IN , we may be contacting you for your valuable feedback relating to your transaction/experience with Rebootit.in.

25.Responding to your Queries or Complaints

If a query or complaint is registered by you at REBOOTIT.IN , be rest assured, the objection will be resolved and for that purpose we may be contacting you to provide the solution at the earliest.

26. Rights and Obligations with respect to your Data

At REBOOTIT.IN while processing your personal data , you have a number of rights provided to you under the Data Protection Laws., which has been described as below. To exercise any of these rights , you may contact us , using the details in section 14.Responding to your request is any obligatory part of our service provided and will be attended within one month from the date of the Request.

27.Description of Rights

We value your privacy and transparency. Here are your rights under our privacy policy:

RAccess Your Data: You have the right to request and access the personal data we hold about you.

Request Corrections: Spot inaccuracies in your personal data? Let us know, and we’ll rectify them.

Request Erasure: You can ask us to delete your personal data when it is no longer required, you’ve withdrawn your consent, or you’ve objected to its processing.

Restrict Data Use: In specific cases, you can request that we limit the processing of your personal data—for example, if accuracy is in question or if data is needed for legal purposes.

Transfer Your Data: Get your personal data in a structured, machine-readable format and request its transfer to another organization.

Object to Processing: You can object to how we process your data, including for marketing purposes.

Withdraw Consent: Where your consent is the basis for data usage, you can revoke it at any time. Please note, withdrawing consent may impact certain services we provide.

These rights are subject to certain exemptions to protect public interests (e.g., crime prevention) and our legal obligations (e.g., maintaining privilege).

For more information, contact us at info@rebootit.in.

28.Updating Information

At REBOOTIT.IN , we always prioritize the providing reliable services to our users , as the users are at the core of our service based organisation and through your efforts this is how we maintain accuracy in our services:

  • Update Your Information: For us to provide you a customer satisfying experience , kindly provide us with complete and accurate personal data at our platform at REBOOT IT.IN. Alternatively, you can contact us directly as outlined in Section 14.
  • Why Accuracy Matters: Providing service is affected at the end of the day if incorrect or invalid data is provided from your end which has an inverse effect on the quality of the Service Provided.
  • Avoid Misinterpretation: Legal action or termination of an account can be initiated at REBOOTIT.IN if incorrect or misleading data is provided i.e using false email or providing someone else’s personal data.

Efforts at best is provided form our end in providing services that satisfies our customer needs, and for this participation from user plays a crucial role.

29. Modifications to Privacy Notice

At REBOOT.IT our content in the platform is subject to change , as well as the privacy notice , cookies notice or any other related document and also the nature of how we use the cookies.If any materialistic changes is brought to the privacy notice , it will be updated accordingly , along with important credentials like the last changed date , which will be clearly indicative of in the document provided. Any changes brought forward in the privacy notice becomes immediately effective, when the updated privacy policy is posted in our platform.We recommend that you review this privacy notice regularly to check for any changes.This privacy notice was last updated on 10th May 2021.

30. Questions Regarding this Statement and Your Information

Feel free to contact us here at support@rebootit.in if any question or comments arises regarding any statement or your information.

31.How to Complain

If you feel in your rights that any of your requests has not been handled properly, not replied to, mishandled or there is a discontent within you that your personalised data has not been used within the limits. You can definitely contact us using the contact details provided.It is well within your rights to complain to the relevant supervisory authority.

Mail ID:
inox@rebootit.in
REBOOT IT Electronics Pvt Ltd:
Ground floor, Imperial house 13, Ganesh Chandra Ave, Esplanade, Bowbazar Kolkata,West Bengal 700013
Branch: BL 142, Sec 2, Salt Lake, Kol 700091

© 2025 REBOOT IT